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Customer Service

Topics

FAQ

Delivery

Where do you deliver to?

At Direct Line Supplies we pride ourselves on providing a first class delivery service to our customers. Our days of delivery are Monday to Saturday (excluding bank holidays) throughout the nation.

To find out more about our delivery service follow the Delivery link provided.

Refunds and exchanges

What is DLS shop refund and exchange policy?

You can return most items (if they're unused and in saleable condition) for a full refund within 30 days (exceptions apply). Follow the link for more details Returns

It helps us if you bring your receipt or a proof of purchase, to tell us the price you paid and when you bought the product.

Products & Services

Who can I contact regarding a product query?

Our expert sales representatives are equipped with years of experience and a wealth of product information, including nutritionals, descriptions and prices. The Direct Line Supplies sales team can be reached on 01642252121 or info@dlsfoodservice.com to answer any questions you may have.